Refund policy
Refund policy international
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We want you to be satisfied with your purchase.
1. Returns (EU Customers)
Customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving their order.
- Returned items must be:
unused - in original condition
- in original packaging
Customers are responsible for return shipping costs.
2. Customers Outside the EU (including USA and Canada)
For customers located outside the European Union, returns may be accepted according to the same conditions listed above.
Return shipping costs are the responsibility of the customer.
3. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Please include:
- your order number
- photos of the item
- photos of the packaging
If the issue is confirmed, we will offer a replacement or refund.
4. Order Cancellations
Orders are processed quickly.
If you need to cancel an order, please contact us as soon as possible at:
We will do our best to accommodate the request before the order is processed or shipped.
Thank you for choosing decorinspo.shop
earthy︱warm︱pure